One system to serve, understand and bring back every guest.
How it works
Gourmedia learns from every step and improves the next one.
Reservations
Books from Google, your website or your social media, or buys a ticket for an event.
Before they arrive, you already know who they are, what they celebrate and what they like to order.
Scans the QR code, and the menu suggests what to order, what to pair it with and your events.
What gets ordered shows what works, and the menu recommends better to everyone.
Loyalty
Earns points in their Wallet, gets birthday coupons and alerts when passing by.
Comes back to redeem them, and the next booking already knows their tier and what they ordered.
MCP
It answers with your real data, across all your products. And you choose what it can see and what it can change.
Which regulars are coming in today?
Nine of the 34 bookings have a pass. Camila arrives at 21:00, has a birthday tomorrow and always orders the risotto.
Let’s welcome Camila with a complimentary dessert.
Done. I added the dessert to the pass and a note to the booking, so the team knows.
What should we feature tonight?
The house pisco sour. It has a 78% margin, and four out of ten guests who see it order it. Should I feature it on the menu until closing?
Yes, do it.
Done. Tomorrow I’ll tell you how many were sold.
What about the guests who stopped coming?
There are 128. They spent $31,000 per visit and almost always came on Thursdays. Should I send them a welcome-back pisco sour for that day?
Go ahead, only the ones in Providencia.
Scheduled for Thursday at 12:00, to 46 passes. On Friday I’ll tell you how many came back.
Gourmedia IQ
Average check
$24,300, up 6% from last month.
Offer dessert and coffee at the end of every meal.
Products
Loyalty
Apple and Google Wallet passes that bring your best guests back.
Reservations
Bookings from Google, your website and your social media, with no per-cover fees and the dining room under control.
IQ Gen2 New
Agents that work while you sleep. They spot opportunities, propose changes and measure what each one adds. You approve.
“From the very first time I used Gourmedia, I felt I was looking at the next generation of restaurant technology.”
Patricio SanzanaF&B, InterContinental Santiago
More than 600 restaurants, hotels and shops use it every day.
Plans
Prices per month, plus VAT. All include analytics, POS integration and 24/7 human support.
Bigger checks, more visits.
from 3 UF per month based on points of sale and active passes
Every table is worth more.
3.5 UF per month per point of sale
All three, at the best price.
from 4.3 UF per month based on points of sale and active passes
The menu that sells for you.
2 UF per month per point of sale
Reward the ones who come back.
from 2 UF per month based on active passes
Fill every shift.
2.5 UF per month per point of sale
It’s the operating system for your restaurant, café, hotel or shop. It brings your digital menu, reservations and loyalty together in one place, connected to your POS. Everything that happens with your guests is recorded, and Gourmedia IQ turns it into recommendations and concrete changes to sell more.
No. Gourmedia connects to the POS you already use, like Toteat, Fudo, Square, Justo, Oracle, ALOHA, Mercado Pago and others, and to Shopify if you sell online. If yours isn’t on the list, we’ll review it with you in the demo.
No, neither your guests nor your team. Your guests open the menu with a QR code, book from Google, your website or your social media, and save their loyalty pass to Apple Wallet or Google Wallet, all from their phone’s browser. You and your team run everything from the dashboard, on a computer or a phone.
You connect Gourmedia to your assistant through MCP and grant access brand by brand. From there you ask about your bookings, your menu or your sales, and ask for changes the way you would with someone on your team. You decide what it can see and what it can change, and you can revoke access whenever you want.
No. The agents spot opportunities and propose one change at a time, but nothing is applied without your approval. Then they measure the result, seven days before and after, and show you how much it added in revenue.
Yes. You manage your brands and points of sale from a single dashboard, each with its own menu, reservations and loyalty program, and you see the numbers for all of them together or separately.
No. You can cancel whenever you want, with no penalties or hidden clauses.
The UF is a Chilean unit of account indexed to inflation, so the price stays stable over time. We bill once a month, in Chilean pesos at that day’s UF value, plus VAT.
You do, always. Your restaurant’s information belongs to you, and you can export it or ask us to delete it whenever you want.
It depends on what you want to boost. If your focus is getting guests to come back, House regulars adds loyalty to your menu. If it’s filling the dining room, Front of house adds reservations. And if you want to run everything from one place, Full house brings all three together. In the demo we’ll help you choose based on your operation.
24/7 human support. We’re with you during setup and whenever you have a question, with people who know your operation.
